Refund policy

The customer has a period of 7 calendar days to withdraw from the purchased product without any penalty and without indicating the reasons after the deactivation of the profile of his console, in which case he will proceed to refund the amount within 10 days from from the date on which you inform us of your decision and through the same means of payment by which you made the purchase.

The right to return will be automatically canceled if the product is opened and / or used. The return procedure begins with the request by email addressed to [email protected], the Customer Service will indicate the instructions for the deactivation of the purchased product in the same way.